Thank you for shopping at our store. We understand that sometimes you may need to return an item. Therefore, we have created this return and refund policy to make the process as easy and transparent as possible.
You can apply for a replacement within 3 days of receiving the goods,
You can apply for a refund within 7 days
To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
If you would like to return an item, please contact our customer service team within 3 days of receiving the product to initiate the return process. You may be asked to provide proof of purchase, such as your order number or receipt. Once your return request is approved, we will provide you with a return shipping address. Please ensure that the item is securely packaged and returned via a trackable shipping method to ensure its safe return to us. Refund Options
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be processed within 3 business days, and a credit will be automatically applied to your original method of payment. Depending on your payment method and financial institution, it may take additional time for the refund to appear in your account. Exchange Policy
If you would like to exchange an item for a different size or color, please contact our customer service team for assistance. We will do our best to accommodate your request, subject to product availability. If the desired replacement item is unavailable, we will offer you a refund or store credit as an alternative. Shipping Costs
Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product. Any shipping fees originally paid for the purchase will not be refunded. Customer Service
If you have any questions or need further assistance regarding our return and refund policy, please contact our customer service team. We are here to help!